AnswerPhone | Answering Service | Live Operator Answering Service | Business Answering Service | Answerphone - A Better Answer
(800) 234-8279 info@abetteranswer.net

Answer Phone – A Better Answer

Your Phones Can Always Be Answered – Capture Every Inbound Call 24/7/365

Call Center Service

Yes, we have staff working to answer calls to your account 24 hours a day, 7 days a week, 365 days a year! 

We’ve got hundreds of local numbers! Let us know what you’re looking for and we’ll find several options for you.

Our Live Operators are available to project a courteous and professional image for your company. 

We’ve worked with companies just like yours and have experience in dealing with complex accounts. 

Testimonials

“I just wanted to drop you a quick note to let you know how pleased we are with your services. It took 12 years of going through answering services to find your company and we are extremely happy. Your operators are professional and efficient. Our messages are relayed to us as we had requested and in a timely manner. The operators are good at running things by us that they are unsure of. I wish you would use me as a reference ….remember, I used to own my own answering service many years ago and your company has been the only one to satisfy our high standards for professionalism and good business practices.”
Patti Aldi

Aldi’s Roofing Co., Inc.

“Things run so smoothly when you’re answering our phone that we’re actually trying to discourage our callers from trying to contact us any other way!”
Tom Dowling

St Peter’s Hospital Behavioral Health

“I’ve had several answering services in the past, and since switching to your service, you have been flawless!”
– Ray Durelli

Modern Technologies

“I am writing because since I switched to your auto voice check in, I have no need to speak with you (don’t take that the wrong way). I was skeptical at first about making the switch, about not having someone to get the messages from, about the quality not being there. I was wrong. It is actually better. With all the messages being recorded I can save or delete messages, hear the tone of the message. I can check in as frequently as I wish without needing to speak with anyone, yet I always have the option of speaking with your staff to retrieve a number I might have deleted in error. Again, I just want to thank you for encouraging me to make the change. It has been about 2 years and I have no regrets.”
Bob Rankin

Northeast Funding Service

Please contact us – We would be honored to have you join our community.

Call Center Agents are rigorously trained, highly experienced and detail-oriented with the skills to communicate in a personalized fashion, recite scripted content (if applicable), and collect and convey information accurately and efficiently. Your callers and clients will receive professional, courteous, individualized and CARING service, making YOUR business shine.

National Answering Service Capabilities. As a client of Answerphone, you would have access to the resources of a national-scale telephone answering service and business call center, operating in a 24 x 7 x 365 environment.
With a 60+ seat State-of-the-Art Contact Center, offices in several states, and nearly 100 employees, you’ll receive dependable, consistent and superior results. We are confident we can earn your TRUST.

Dynamic Culture
Answerphone is a two-time honoree [2012 & 2011] of The Inc 5000, “The 5,000 Fastest-Growing Companies In America”. We got there by listening to the needs of our clients, working hard on the many details of our telephone answering and call center services, and continuously monitoring and improving quality. We expect to re-join this list many times in the years to come.

FAQS – Frequently Asked Questions

Is there a contract to sign?

Answerphones services are based on a month to month agreement. We earn your business everyday. There are no contracts to sign.

Do you charge extra for Holidays, or Weekends?

Answerphone never charges extra to answer your calls on Holidays or Weekends

Do you ever outsource your call centers overseas?

Answerphone never has and never will outsource.

Are the calls recorded?

es, we have a state of the art recording system, and we can forward you that recording in a digital format.

Our on-call schedule changes frequently, and we need to update it often. Do I have to call these changes in, or is there an easier way?

You are a perfect candidate for our online on-call scheduler. This real-time scheduler is available to you 24/7 from anywhere there is internet access. The changes will be seen by our operators as soon as you hit enter.

How do I get my messages?

You can have your messages sent to you by email, text, fax, or phone. (or all!)

Do you have HIPAA compliant messaging

Yes. We offer ‘secure messaging’ for text delivery as well as email encryption

How long does it take to start using your service

Most new accounts can be started within 24 hours once we receive the account information. Complex accounts may take a little longer. If you have an emergency, we will work with you to get up and running within hours as needed.

I have certain clients that may need to be put right through, can you do this?

Absolutely, AnswerPhone offers call patching. Our operator will put the caller on hold, dial the correct party, announce the caller, and then connect the inbound call to the proper person.

Simple pricing. No hidden fees. Really! 

 

Get Started & Save Time & Close More Business

Answer Phone is sure that adding a live answering service to your business will substantially improve your bottom line. Get set up for service today ! Call: 1(800)234-8279

You can save dropped calls, capture previously lost hot leads and increase your bottom line. There is gold that can be found in your captured calls! 

Having all your calls answered (instead of being sent to a machine) will make your business more profitable and your clients happier. Most people hang up on machines. If you give them a chance to do business with you, they will! 

Get started and discover what you have been missing, more revenue!!

Call 1(800)234-8279 to get started.

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