There are a number of distinctions that separate us from other call centers.
Our Local Presence
Nationwide coverage, with local numbers in hundreds of cities!
A state-of-the-art call facility with an annual upgrade budget of over $100,000!
Leading edge capabilities with numerous enhanced features, including:
- On-Call Scheduler
- Appointment Confirmations
- Web-Based Messaging
- Appointment Scheduler
- Information Tables
Our people are the keys to our success.
- Rigorous screening and training for new employees
(only 10% make the cut!)
- The average employee tenure is over 3 years
- Compensation and benefits package at the top of our industry
- A strong management and administration team with breadth and depth
We have a customer-centric operating philosophy, with layered quality assurance processes. All contacts and messages are documented and archived. All calls are recorded and archived on a voice logger.